Frequently Asked Questions
What types of products do you sell?
We specialize in timeless scarves and elegant jewelry pieces designed to add effortless style and sophistication to your everyday look.
Are your scarves suitable for all seasons?
Yes! Our scarves are thoughtfully curated to suit every season from lightweight wraps for warmer days to cozy, versatile scarves for cooler months.
How do I care for my scarf or jewelry?
We recommend gentle hand washing or dry cleaning for scarves to maintain their beauty. For jewelry, keep pieces away from water and store them in a soft pouch when not in use.
What if I receive a duplicate or wrong product?
If you ever experience an issue with your order, simply contact us. We’ll make it right with a replacement or exchange.
Can I return or exchange an item?
Yes, we accept returns and exchanges within our policy window (please refer to our Return Policy for details). Our goal is for you to love your Grace Accents piece.
Can I change or cancel my order after placing it?
If your order hasn’t shipped yet, we’ll do our best to accommodate changes or cancellations. Please contact us as soon as possible.
How can I contact Grace Accents?
You can reach us anytime via email at bettymurage50@gmail.com or through our Contact page. We’re always happy to help!